- Now onboarding freight brokers, 3PLs, and carriers
You book the loads. We run the freight back office.
Outsourced freight and logistics back-office operations, run by a dedicated team inside the TMS you already use: carrier invoice audit, shipper billing, accounts receivable (AR) collections, proof of delivery chase, carrier compliance, and bookkeeping. Lower DSO, cleaner invoices, and revenue you already earned showing up on time, without hiring. You keep dispatch and sales.
Invoice Accuracy
POD Turnaround
Carrier Onboarding
Carrier Invoices Audited
Days Sales Outstanding
28
Revenue Recovered
$42K
Invoice Accuracy
99.2%
Billing Errors
3
The Problem
Freight companies don't lose money on rates. They lose it in operations
Delayed PODs = Delayed Cash
Late PODs push back billing cycles and increase Days Sales Outstanding by weeks. Every day without a POD is a day your invoice can't go out.
Missed Accessorials = Lost Revenue
Detention, layover, TONU, and lumper fees go uncaptured when dispatch moves too fast. These charges never make it to the shipper invoice.
Invoice Errors = Disputes
Duplicate carrier charges, rate mismatches, and missing documentation create costly disputes that erode margins and damage shipper relationships.
Accounts Receivable (AR) Backlog = 60–90+ Day Delays
Aging invoices sit uncollected because your team is too stretched to follow up. Cash sits in your customers' accounts instead of yours.
Compliance Gaps = Carrier Risk
Expired COIs, lapsed FMCSA authority, and unmonitored safety ratings slip through after onboarding. One bad carrier can cost more than a year of margin.
What This Costs You In-House
Billing staff
$4K–$8K/mo
AR team
$4K–$8K/mo
Compliance & onboarding
$3K–$5K/mo
Management & oversight
$2K–$4K/mo
Missed revenue from errors
Unknown
Total monthly cost
$13K–$25K+/mo
ClearLane replaces and improves this entire function, at a cost scoped to the functions you hand off and resized as your volume changes. No fixed overhead, no hiring, no training.
The Solution
A complete back office for freight brokers, 3PLs, and carriers
We manage the entire post-dispatch workflow, from delivery confirmation to cash collected. The administrative side of the business, handled. Your team focuses on moving freight.
1
Load Delivered
2
POD Chase
3
Carrier Invoice Audit
4
Pre-Billing Revenue Audit
5
Shipper Billing
6
AR & Collections
Services
Modular services that work inside your existing workflows
Documentation
POD & Document Chase
We retrieve proof-of-delivery documents from carriers, verify signatures and delivery details, and upload everything into your TMS, targeting 24 hours from delivery confirmation.
Accounts Payable
Carrier Invoice Verification
Every carrier invoice is verified against rate confirmations before payment, including freight rates, accessorial charges, and duplicate detection. 99% accuracy target.
Accounts Payable
Carrier Billing Preparation
Verified invoices are prepared for your accounts payable (AP) team in your preferred format: customizable Excel reports or direct TMS upload, organized by payment priority. Same-day processing.
Accounts Receivable
Shipper Billing & Invoicing
Our dedicated AR team prepares and submits customer invoices with all supporting documentation attached, via email, customer portals, or EDI.
Accounts Receivable
AR Management & Collections
Proactive monitoring of invoice aging, structured payment reminders, customer follow-up, dispute resolution, and weekly AR reports with aging analysis.
Revenue Recovery
Pre-Billing Revenue Audit
Before every invoice goes out, we review the shipment file for missed billable charges: detention, layover, TONU, lumper fees, and rate discrepancies. Performance-based: you pay a 10-25% share of what we recover. Zero risk.
Also on the desk: carrier compliance and onboarding.
For Owners & Boards
Finance leadership and reporting for ownership
Outsourced Bookkeeping
Books kept current per entity: bank and credit card reconciliation, categorization, AP and AR recording, and month-end close. Tax filings and audited statements stay with your CPA.
Owner & Lender Reporting
Independent packages for owners, boards, shareholders, and lenders: per-entity and combined statements, accounts receivable (AR) aging, borrowing base and covenant reporting. Weekly, monthly, or quarterly, per your SOP.
Fractional CFO
A senior freight finance head a few days a month, for the moments that carry real money: a bank asking for projections, a buyer opening diligence, a capital raise, or a margin question nobody has time to answer.
Results
We don't just process. We increase your profit per load
Every workflow is designed to reduce cost, eliminate errors, and surface revenue that dispatch missed. Our team is trained specifically on freight and logistics operations: rate confirmations, accessorial charges, TMS workflows, and billing dispute resolution. That specialization drives our accuracy rates.
Most clients begin with one high-pain-point service (POD chasing or invoice verification) and expand into Full Back Office management as trust is established.
Target across all billing
From delivery confirmation
Composite result across operations we run: 58 to 41 days over six months
Every carrier invoice checked against its rate confirmation before payment
Packages
Flexible engagements that scale with your operation
Start With One Function
Hand off the desk that hurts most and prove the model.
- One desk: POD, AP, billing, AR, compliance, or bookkeeping
- Dedicated specialists inside your TMS
- Daily QA and documented workflows
Financial Back Office
The connected money workflow, run as one desk.
- Carrier invoice audit and AP processing
- Shipper billing and invoicing
- AR management and collections
- Weekly reporting with aging analysis
Full Back Office
Everything post-dispatch: your complete administrative function.
- Everything in Financial Back Office
- POD and document chase
- Compliance monitoring
- Pre-billing revenue audit, performance-based
- Add-ons: bookkeeping and owner reporting with CFO support
How It Works
Go live in weeks, not months
1
Connect Your TMS
We work inside your existing systems: no migration, no disruption to your team.
2
Assign Your Team
A dedicated team trained on your workflows, rate structures, and key customers.
3
We Run Operations
PODs chased, invoices verified, bills sent, cash collected. Daily tasks handled.
4
You Scale Without Hiring
Add loads, not headcount. Quality stays consistent at 99%+ as you grow.
Trust & Security
Enterprise-grade security for your financial data
Data Security
- TLS/SSL encryption for all data transmission
- Role-based access controls per client and function
- Individual TMS credentials with audit logging
- Regular security training for all team members
Client Data Isolation
- Each client's data kept logically separated
- No client data used to benefit any other client
- Dedicated pods prevent cross-client exposure
- Confidentiality built into every workflow
Operational Compliance
- Comprehensive NDAs signed before any system access
- Background checks on all team members
- Ongoing security and data handling training
- Standardized operational playbooks
Frequently asked questions
What is freight back-office outsourcing?
Back-office operations cover everything that happens after dispatch books a load: collecting proof-of-delivery documents from carriers, verifying carrier invoices against rate confirmations, preparing and sending shipper invoices, managing accounts receivable and collections, monitoring carrier compliance, and auditing for missed billable charges like detention, layover, and TONU fees. These tasks are critical to cash flow but pull your team away from moving freight.
What services does ClearLane provide?
ClearLane provides nine services: POD and document chase with a 24-hour turnaround target, carrier invoice audit and AP processing with a 99% accuracy target, shipper billing and invoicing, AR management and collections, carrier onboarding and compliance, pre-billing revenue audits, bookkeeping, ownership and transaction reporting, and fractional CFO support. Services are available individually or as bundled packages: Start With One Function, Financial Back Office, or Full Back Office.
How much does it cost to outsource freight back-office operations?
ClearLane runs as a managed service: a dedicated team scoped to the functions you hand off, growing with your operation as you grow. Engagements flex up and down with your business, and pre-billing revenue recovery stays performance-based, so it pays for itself.
How quickly can we get started?
Most brokerages go live within 2 to 3 weeks. ClearLane connects to your existing TMS, trains a dedicated team on your workflows and rate structures, and begins processing. No system migration is required.
What makes ClearLane different from hiring in-house billing staff?
In-house billing, AR, and compliance staff typically cost $13K to $25K per month in salary alone, before factoring in training, turnover, software, and management overhead. ClearLane replaces that fixed cost with a scoped managed service, a team trained specifically on freight and logistics operations, and a 99% accuracy target. You scale load volume without scaling headcount.
Does ClearLane offer bookkeeping for freight brokers?
Yes. ClearLane provides outsourced bookkeeping as a standalone add-on service. The dedicated bookkeeping team handles bank reconciliation, transaction categorization, AP and AR recording, credit card reconciliation, and month-end close inside your existing accounting software: QuickBooks, Xero, FreshBooks, or Sage. This is a natural extension of the AP and AR work ClearLane already handles.
Get Started
See how much revenue you're leaving on the table
We'll analyze your recent loads and show you exactly where billable charges are being missed: detention, layover, TONU, rate discrepancies. Free assessment, no commitment.