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DSO is the average number of days between invoicing a load and collecting the cash. Industry data puts most freight brokerages between 45 and 65 days. Every day above your baseline is working capital you are lending to your customers for free.
Three operational inputs drive the number: how fast PODs come back from carriers, how clean the invoice is when it goes out, and how consistently someone follows up on aging receivables. POD delay pushes back the start of the billing clock. Billing errors restart it through disputes. Quiet AR lets it run.
See what's driving your DSO higher and how to fix it.
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