Documentation
Billing cannot move until the paperwork lands. ClearLane runs POD chase and document retrieval for freight brokers, 3PLs, trucking companies, and freight forwarders: proof of delivery, signed BOLs, rate confirmations, and lumper receipts pulled from carriers daily, verified, and filed in your TMS within 24 hours of delivery.
Documentation
Every delayed POD is a delayed invoice. Our team chases, verifies, and uploads proof-of-delivery documents so your billing team never waits.
The chase is systematic, not ad hoc: every delivered load enters a follow-up queue, carriers get contacted through the channel they actually answer, documents are checked for signatures and exceptions before filing, and anything missing at 24 hours escalates to a daily exception list instead of aging quietly.
For how the POD sits alongside the BOL, the rate confirmation, and the invoice packet, see the freight billing document reference.
Target Turnaround
Accuracy Target
POD Retrieval Timeline
1
0h
Load delivered
2
2–6h
Carrier outreach
3
6–18h
POD received & verified
✓
<24h
Uploaded to your TMS & billing released
Chase start and POD completion are two different measurements with two different owners. how we measure it sets out both.
Billing cannot start until the paperwork is in hand. POD chase is the work of getting proof of delivery, rate confirmations, and accessorial documents back from carriers and drivers fast. The gap opens when dispatch moves on to the next load and nobody owns the document follow-up. Loads sit uninvoiced, shippers will not pay without the POD attached, and every day of delay pushes DSO higher.
The longer a POD is missing, the colder the trail gets. Getting documents in within 24 hours keeps the whole billing cycle moving.
Industry turnaround for POD collection commonly runs 48 to 72 hours, and the cost compounds: at 3 million dollars in monthly billings, every extra day of POD delay holds roughly 100,000 dollars of invoicing out of the cycle. Slow paperwork also ages disputes, because the longer a POD takes to surface, the harder detention and accessorial claims are to defend.
We map where your documents come from, how they flow today, and where PODs get stuck.
We connect to your existing TMS and accounting system. No migration, no new platform to learn.
Your dedicated team chases PODs daily, files documents in your system, flags missing paperwork, and escalates exceptions before they age.
Volume grows without adding headcount to your billing desk. The desk just keeps pace.
Every day you cut from POD turnaround is a day sooner you can invoice. Getting proof of delivery in hand within 24 hours means billing starts on time, DSO stays lower, and fewer loads age into collections problems. Clean, complete documents also mean fewer shipper disputes and short-pays later.
Want to see the cash impact? Run your numbers in the DSO calculator.
What good looks like: PODs in hand within 24 hours on the bulk of loads, exceptions flagged the same day, invoices released on schedule, and a paper trail that holds up when a shipper questions a charge. Freight companies that hold that standard bill sooner and collect sooner, every single week.
POD retrieval feeds the billing pipeline. Add outsourced bookkeeping so every billed load is recorded and reconciled.
We work inside the platforms you already run, with no migration and no new software to learn.
McLeodTMWAljexMercuryGateTaiTurvo
Our target is proof of delivery in hand within 24 hours of delivery. The sooner the POD lands, the sooner billing can start, which keeps DSO lower and reduces the number of loads aging without an invoice. We chase carriers and drivers on a set cadence rather than waiting for documents to trickle in, so nothing sits untouched.
Most shippers will not pay an invoice without proof of delivery attached. Every day a POD is missing is a day the invoice cannot go out, which pushes payment further past terms and ties up working capital. Missing or incomplete paperwork is also a common trigger for disputes and short-pays, so chasing it quickly protects revenue on both ends.
Yes. ClearLane works inside the systems you already use, including McLeod, TMW, Aljex, and others. There is no migration, no data move, and no new platform for your team to learn. We file every document where your billing team expects to find it.
Beyond proof of delivery, we chase rate confirmations, bills of lading, lumper receipts, and accessorial paperwork. Anything billing needs to invoice cleanly and capture every charge gets tracked and filed. That completeness is what keeps revenue from slipping through between dispatch and billing.
POD retrieval is the first step in the billing pipeline. Until proof of delivery is in hand, the invoice cannot go out, so every hour of POD delay adds directly to DSO. Retrieving and uploading POD within 24 hours keeps billing moving and cash flowing.
Cut DSO and collect faster with a managed AR desk that works every open invoice.
See how POD, AP audit, billing, AR, compliance, and bookkeeping fit together.
Get Started
Most clients begin with POD chasing or invoice verification, then grow into full back-office management.
