IMPORTERS & EXPORTERS

Back-office operations for importers and exporters

You pay freight invoices from carriers, forwarders, terminals, and customs brokers. We audit every one before it is paid, reconcile charges against contracts and tariffs, and make sure passthroughs are captured. Your freight AP stays clean without adding headcount.

THE IMPORTER/EXPORTER BACK OFFICE

Built for freight payment complexity

Importers and exporters receive invoices from multiple providers: ocean carriers, drayage companies, freight forwarders, customs brokers, warehouses, and domestic carriers. Each invoice has its own rate structure, surcharges, and documentation requirements. Without someone reconciling each charge against the contract or tariff, overpayments and unauthorized charges slip through.

We handle the freight AP workflow: auditing every carrier and vendor invoice, reconciling charges against contracts, flagging discrepancies before payment, and maintaining organized records for duty drawback claims and financial reporting.

DSO Reduction

30 %+

Reporting

99 Weekly

POD Chase

< 48 h

Where importers and exporters lose money on freight

Carrier invoices paid without audit

When freight invoices come in from multiple providers across time zones, they get paid to avoid late fees. Without audit, duplicate charges, rate discrepancies, and unauthorized surcharges go unnoticed.

Terminal and storage fees unverified

Demurrage, detention, storage, and terminal handling fees are often accepted as billed. Demurrage rates at major U.S. ports can run $100 to $300 per day per container, and the charges stack quickly on high-volume import operations. These charges are frequently disputable when free time calculations are wrong, when delays were caused by other parties, or when the terminal applied the wrong rate tier.

Contract rates not enforced

Negotiated contract rates only save money when every invoice is checked against the contract. Rate discrepancies between the contract and the invoice are common, especially on accessorials and surcharges.

Duty drawback documentation missing

Importers eligible for duty drawback need organized freight records matched to customs entries. When freight documentation is scattered across providers, drawback claims are incomplete or abandoned.

How we run your freight back office

1

Discovery

We review your freight provider contracts, trade lane economics, invoice routing, and the current state of your freight AP workflow from receipt through payment.

2

Onboarding

The team learns your carrier and vendor contracts, freight charge structures, trade lane details, and documentation standards for drawback and reporting. Two to three weeks.

3

Ongoing operations

Every freight invoice audited against the contract, discrepancies flagged before payment, and records organized for reporting and compliance.

4

You scale

More trade lanes and more freight providers do not require more AP staff on your side.

What importers and exporters get back

The result is a back office that handles the complexity your freight demands:

We work inside your systems, not ours

ClearLane logs into the TMS and accounting systems you already run. We do not bring in our own platform or move your data somewhere else. Our team learns your setup and works right inside it, so your information stays where it belongs and nothing about your workflow has to change.

Frequently asked questions

Can ClearLane audit freight invoices from multiple providers?

Yes. We audit invoices from ocean carriers, drayage companies, freight forwarders, customs brokers, warehouses, and domestic carriers. Each invoice is checked against the contract or tariff for that provider. Discrepancies are flagged before payment.

We organize the freight records needed for duty drawback claims: matching freight invoices to customs entries, maintaining provider records, and keeping the documentation audit-ready. The drawback filing itself is handled by your customs broker or trade compliance team.

Freight AP support covers auditing every carrier and vendor invoice, reconciling charges against contracts, flagging discrepancies, processing payments, organizing records, and providing freight cost reporting by trade lane and provider.

Pricing is based on the number of freight invoices your operation processes each month. A 20-minute call is enough to review your provider mix and put together a quote.

Yes. Descartes, CargoWise, Magaya, and standard ERPs are all systems we work inside. Invoice audit, payment processing, and freight documentation management run through your existing platforms.

Yes. We verify free time calculations, check container event timestamps against the terminal records, and flag charges that are disputable. When a demurrage or detention charge does not match the actual free time or was caused by another party, we assemble the documentation for the dispute.

Related services

Multi-provider invoice verification.

Vet and monitor the carriers and providers you pay.

Freight cost recording and reconciliation.

Customer invoicing and collections for export shipments.

Get Started

See how we can help your freight operations

Most import/export clients start with freight invoice reconciliation and document management, then grow into full back-office support.