Solutions
Back-office solutions built for the way freight companies actually operate
Whether you’re a freight brokerage, a 3PL, a trucking company, or a freight forwarding operation, we solve the operational bottlenecks that drain your margins. ClearLane runs outsourced back-office operations for logistics companies of every shape. Built for owners and ops managers who are still the ones doing the admin work after the freight moves.
For Freight Brokers
Scale your brokerage without scaling your back office
The Challenges
- Billing complexity grows faster than revenue as you add lanes and customers
- Lean admin teams create bottlenecks at 2,000+ loads/month
- Missed accessorials and billing errors silently erode your margins
- Days sales outstanding (DSO) creeps up as accounts receivable (AR) falls behind on collections
How We Solve It
- Dedicated accounts payable (AP) and AR teams operating inside your TMS
- Pre-billing revenue audits catch missed charges before invoicing
- POD chase starts the moment a load delivers, documents in under 24 hours
- Weekly AR reporting and active collections reduce DSO by 30%+
For 3PLs
Simplify multi-modal complexity
The Challenges
- Multi-modal shipments create documentation nightmares
- Multiple carriers per shipment multiply invoice verification work
- Complex customer billing rules vary by account and mode
- Compliance requirements differ across transportation types
How We Solve It
- Documentation teams handle multi-carrier POD retrieval
- Invoice audit catches errors across all modes and carriers
- Custom billing workflows configured per customer account
- Compliance monitoring covers all carrier types
For Trucking Companies
Focus on driving, not paperwork
The Challenges
- Driver paperwork and PODs get delayed or lost in the cab
- In-house billing is inconsistent and error-prone
- Insurance and compliance monitoring falls behind between renewals
- Collections on direct shipper accounts stretch past 60 days
How We Solve It
- POD retrieval directly from drivers and delivery facilities
- Consistent shipper invoicing with all required documentation
- Ongoing FMCSA authority and insurance monitoring for your fleet
- Active AR management with structured follow-up on aging invoices
For Drayage Carriers and Brokers
Port moves and per diem,
billed right
The Challenges
- Chassis splits and per diem charges get billed wrong or not at all
- Terminal receipts and interchange paperwork scatter across systems
- Detention at ports and rail ramps goes undocumented and unbilled
- Per-container margins vanish in passthrough fee reconciliation
How We Solve It
- Chassis and per diem verification on every carrier invoice
- Complete interchange and terminal documentation in each billing file
- Port and ramp detention captured with time-stamped backup
- Passthrough charges reconciled line by line before invoicing
For Reefer Carriers
Temperature-controlled freight,
documented and billed
The Challenges
- Temperature logs and recorder data get separated from PODs
- Reefer fuel surcharges slip through checks on partner carrier invoices
- Pre-cooling and monitoring charges go unbilled
- Temperature-excursion claims stall without complete documentation
How We Solve It
- Temperature records attached to every POD and invoice
- Reefer surcharge verification on every partner carrier invoice
- Pre-cooling and monitoring charges captured at billing
- Claims documentation assembled when loads are rejected
For Freight Forwarders
Multi-leg moves,
one clean billing file
The Challenges
- Costs across ocean, air, rail, and truck legs are hard to reconcile
- Vendor invoices arrive in different formats and currencies
- Customer invoices go out late waiting on leg-level documentation
- Margin per shipment stays unclear until weeks after delivery
How We Solve It
- Every leg audited against the quote before costs roll up
- Vendor invoice verification across carriers, ports, and brokers
- Customer invoices built with complete documentation attached
- Shipment-level cost reconciliation for real margin visibility
For NVOCCs
HBLs out clean, MBLs paid right
The Challenges
- Per diem, demurrage, and detention each run on their own clock
- Ocean invoices, CFS charges, and chassis fees arrive unchecked
- HBL, MBL, container, and booking references have to match everywhere
- Customer billing waits on documents from terminals and truckers
How We Solve It
- Every ocean and drayage invoice audited against the booking before payment
- Per diem and demurrage disputes worked with timestamps to credit
- Customer invoices out with HBL, POD, and backup attached
- AR follow-up on a set cadence, cash applied daily
For Flatbed and Heavy Haul
Tarps, permits, and escorts,
all on the invoice
The Challenges
- Tarping, escort, and permit charges get missed at billing
- Oversize load paperwork spreads across dispatch and drivers
- Equipment surcharges run inconsistent across customers
- Detention on project sites goes undocumented
How We Solve It
- Every accessorial captured with backup documentation
- Load files assembled with permits and certificates attached
- Rate and surcharge verification against each customer agreement
- Site detention documented and billed with time records
For LTL Brokers and Carriers
Freight class and reweighs,
under control
The Challenges
- Reweighs and reclassifications change the invoice after booking
- Liftgate, residential, and limited-access fees slip through
- Class disputes stall customer payments
- High shipment counts overwhelm small billing teams
How We Solve It
- Freight class verified on every carrier and customer invoice
- LTL accessorials captured and documented per shipment
- Reweigh and reclass disputes managed to resolution
- Volume-ready billing workflows that scale with shipment count
For Intermodal Marketing Companies
Rail and dray legs,
reconciled end to end
The Challenges
- Rail invoices and tariffs are hard to audit at volume
- Chassis and per diem charges span two carriers per move
- Dray legs get billed without rail-leg reconciliation
- Container-level costs stay opaque across the full move
How We Solve It
- Rail carrier invoices audited against tariffs
- Chassis and per diem verified across both legs
- Both legs reconciled against the customer rate
- Full-move cost tracking from ramp to final delivery
For Cold Chain 3PLs
Cold chain compliance,
documented and billed
The Challenges
- FSMA documentation requirements multiply paperwork per load
- Temperature data lives in a different system than billing
- Rejected loads trigger claims that stall cash flow
- Multi-client billing rules complicate every invoice
How We Solve It
- Compliance documentation attached to every billing file
- Temperature records matched to PODs before invoicing
- Claims packets assembled fast when loads are rejected
- Client-specific billing rules built into the workflow
For Importers and Exporters
Freight AP,
audited before you pay
The Challenges
- Invoices arrive from ocean carriers, forwarders, brokers, and drayage companies
- Contract and tariff rates rarely match what gets billed
- Freight records scatter when duty drawback or audits come up
- Internal teams lack freight-specific AP expertise
How We Solve It
- Every freight invoice audited against contracts and tariffs
- Overcharges flagged before payment goes out
- Freight records organized for drawback claims and reporting
- Dedicated freight AP processing without added headcount
For Shippers
Freight bill audit and payment without enterprise minimums
The Challenges
- Freight bills get paid as billed because AP has no rate context
- LTL reweighs, reclasses, and accessorials push invoices above quote
- Audit software flags exceptions nobody has time to work
- Enterprise audit providers set volume minimums many shippers cannot meet
How We Solve It
- Every freight bill audited against contracts, tariffs, and quotes
- Overcharges disputed and tracked until the credit posts
- Clean invoices paid on schedule with spend reported by lane and carrier
- A dedicated audit desk scoped to your volume
For Tanker and Bulk Carriers
Wash-outs, heels, and demurrage,
fully billed
The Challenges
- Wash-out and cleaning charges get absorbed instead of billed
- Product heel and shortage disputes drag out payment
- Demurrage at loading racks goes undocumented
- Hazmat documentation requirements complicate every file
How We Solve It
- Cleaning and wash-out charges captured with receipts
- Shortage documentation assembled to resolve disputes
- Rack demurrage tracked and billed with time records
- Complete hazmat paperwork attached to each invoice
Frequently asked questions
Which ClearLane package is right for my freight brokerage?
It depends on your current pain points and load volume. Most freight brokers start with the Start With One Function package, which hands off a single desk, often carrier invoice audit or shipper billing. Brokerages that want carrier invoice audit, shipper billing and collections run as one desk typically move to Financial Back Office. Full Back Office adds POD chase and carrier compliance, for brokers who want to hand off everything from POD retrieval through accounts receivable (AR) collections and revenue recovery. Book a call and we can map your operation to the right fit.
Do you work with small freight brokers or only large operations?
ClearLane works with freight brokers across a range of sizes. Our pricing follows the scope of the engagement, so it scales whether you are moving a few hundred loads per month or several thousand. The modular service design means you only pay for what you need. You do not have to commit to a full back-office package to get started.
How is ClearLane different for 3PLs compared to freight brokers?
3PLs face unique complexity that pure freight brokerages do not: multi-modal shipments, multiple carriers per load, and billing rules that vary by customer account and transportation mode. ClearLane configures documentation workflows, invoice audit rules, and billing processes specifically for each 3PL client’s operational model rather than applying a one-size-fits-all approach.
Can trucking companies use ClearLane for just billing and collections?
Yes. Many trucking companies start with shipper billing and AR management only. ClearLane prepares and submits invoices with all required documentation, then runs structured follow-up on aging receivables. You can add compliance monitoring or other services later if needed.
How do I know which services I need?
Start with where your operation loses the most time or money. If PODs are delaying your billing cycle, start with POD chase. If carrier invoices go unchecked and you suspect overpayments, start with AP audit. If your AR is aging past 45 days, start with collections. Most clients begin with one service and expand within the first 90 days as they see results.
Can I add bookkeeping to my ClearLane package?
Yes. Outsourced bookkeeping is available as a standalone add-on to any ClearLane package or as an independent service. ClearLane’s bookkeeping team handles bank reconciliation, transaction categorization, AP and AR recording, credit card reconciliation, and month-end close inside your existing accounting software. This is separate from the freight operations team. Your bookkeeper has accounting expertise and focuses exclusively on your financial records.
Get Started
Not sure which solution fits?
Book a 20-minute call and we'll map your operations to the right package.