Platform
The ClearLane Platform is not software you license. It is how we run your back office: a dedicated team working inside your own TMS and accounting systems, following the procedures we document with you, with performance reporting on everything we touch.
Your playbook, executed daily
Inside your systems.
Service Disciplines
The chase cadence follows your instructions: when follow-up starts, how it escalates, where the POD lands in your TMS. Our team runs it daily, starting the moment your TMS shows delivery.
Daily Operations
Starts on delivery confirmation
Escalates on your cadence
Multi-channel: email + phone
Daily Operations
Invoice vs rate con, line by line
Every carrier invoice is checked line by line against the rate confirmation: linehaul, fuel surcharge, accessorials. Mismatches get flagged before payment.
An accounts payable (AP) review discipline that catches double-billing before payment approval. Load number, carrier, date, and amount are compared against every invoice we have already processed for you. Anything close gets held for review.
Daily Operations
Daily Operations
We track FMCSA authority, insurance expirations, and safety rating changes for every carrier you use, and alert your team before a lapse becomes a claim.
Payment reminders escalate on the aging thresholds you set. The team follows up on schedule, logs every touch, and no invoice falls through the cracks.
Daily Operations
Aging thresholds you define
Operating Model
The platform is the operating model: your systems, your current workflows, our dedicated team. Quality stays consistent whether you move 2,000 or 20,000 loads a month.
We work inside your TMS, accounting software, and customer portals, under user accounts you create and can revoke. Nothing to install, no data migration, no API project. Every work product stays in your systems, so the audit trail is yours.
During onboarding we document how you work today: triggers, cadences, escalation rules, approval thresholds. If a procedure lives in memory rather than on paper, we write it down with you. That working manual guides your dedicated team, and it changes whenever you change a rule.
Where automation helps and your data policy allows it, we set it up. Where you want everything manual, we stay manual. The call is yours. When we automate a step internally, that is our efficiency, never a line on your invoice.
Why It Matters
vs. manual-only operations
No software to learn, no staff to manage. The team runs your playbook and reports the numbers, so you get the outcome without adopting anything new.
billing accuracy target
Every invoice passes rate confirmation matching and duplicate checks before it moves. Review discipline layered over trained specialists is what holds the 99 percent target.
invoice processing
Work starts the moment your TMS confirms delivery. Same-day turnaround on invoice verification and billing prep.
The work happens inside your TMS and accounting software. Your dispatchers change nothing. The audit trail stays in your systems.
No. There is nothing to license or install. We work inside your existing TMS and accounting software under logins you control. Where document automation would help and your data policy allows it, we can set it up. It is optional, and the call is yours.
Every carrier invoice is compared against what we have already processed for you: load number, carrier, date, and amount. Anything that looks like double-billing is held for review before payment is approved.
No. ClearLane is not a TMS. It works inside your existing TMS. Your team continues using the same system for dispatch, load management, and customer relationships. ClearLane’s operations team logs into your TMS with dedicated credentials and handles the post-dispatch workflow: POD retrieval, invoice verification, billing, and collections.
ClearLane continuously monitors each carrier’s FMCSA authority status, insurance certificates, and safety ratings. When a carrier’s insurance is about to expire, their authority is revoked, or their safety rating changes, the system generates an alert so the issue is addressed before you dispatch another load with that carrier.
Yes. Because ClearLane operates directly inside your TMS, every action is visible to your team: PODs uploaded, invoices verified, bills submitted, AR notes logged. You also receive weekly performance reports with key metrics including POD turnaround time, invoice accuracy rate, accounts receivable (AR) aging analysis, and revenue recovered through pre-billing audits.
Yes. ClearLane’s dedicated bookkeeping team works directly inside your existing accounting software: QuickBooks Online, QuickBooks Desktop, Xero, FreshBooks, or Sage. They record transactions, categorize expenses, reconcile bank and credit card statements, and complete month-end close within your platform. No data migration or new software is required.
Through user accounts you create, scoped to the permissions you choose, and revocable at any time. There is no data migration and no copy of your operation living in a vendor tool. The work, and the audit trail, stay in your systems.
Performance reporting on our own work: what we processed, what we caught, and how fast it moved. Delivered weekly, monthly, or quarterly, on the cadence you choose. Where a client wants automation on their side, we set it up on their terms. Where they do not, we work manual.
The operating standards behind this model are published with their formulas: how we measure it.
Get Started
A 30-minute walkthrough: we map your current workflows and show you exactly what handing off looks like. Your systems, your rules, a dedicated team.
