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Case Studies

Real results from real freight operations

See how ClearLane helps brokers recover revenue, reduce DSO, and eliminate billing errors.

Figures shown reflect typical outcomes based on our operational model and industry benchmarks. Actual results vary by client volume, TMS configuration, and starting baseline.

Mid-Size Freight Broker

Recovering $34K+ in missed revenue per month

Client Profile

U.S.-based freight brokerage moving approximately 4,000 loads per month with a lean 3-person billing team struggling to keep up with volume growth.

The Problem

  • Dispatch team focused on load execution, not billing accuracy
  • Detention, layover, and TONU charges routinely missed before invoicing
  • Carrier invoices processed without verification, leading to overpayments
  • DSO climbing past 45 days with no dedicated collections effort

What ClearLane Did

  • Deployed dedicated AP and AR teams operating inside the client's TMS
  • Implemented pre-billing revenue audit on every load before invoicing
  • Activated carrier invoice verification catching rate and accessorial errors
  • Launched structured AR follow-up and dispute resolution process

Results

Revenue recovered from missed charges

$ 0 /mo

DSO reduction in 90 days

↓ 0 %

Invoice accuracy achieved

0 %

Reduction in billing errors

↓ 0 %

Growing Brokerage

Eliminating the billing bottleneck during rapid growth

Client Profile

Fast-growing brokerage that doubled from 1,000 to 2,500 loads per month in 6 months. Back office couldn’t keep pace with load volume.

The Problem

  • POD retrieval taking 3–5 days, delaying the entire billing cycle
  • Two billing staff overwhelmed, working overtime with rising error rates
  • No time for AR follow-up — invoices aging past 60 days

What ClearLane Did

  • Took over complete POD chase process with <24h turnaround target
  • Dedicated shipper billing team handling invoice preparation and submission
  • Weekly AR reporting with active collections on aging invoices

Results

POD turnaround vs. previous 3–5 days

0 h

Reduction in DSO

↓ 0 %

Overtime hours from internal billing staff

0

Established Broker

Turning compliance from a risk into a competitive advantage

Client Profile

Established brokerage with 6,000+ loads per month facing increasing FMCSA compliance complexity and carrier onboarding delays.

The Problem

  • Carrier onboarding taking 2–3 days, slowing dispatch
  • Insurance expirations discovered after loads were already in transit
  • No systematic compliance monitoring across 500+ active carriers

What ClearLane Did

  • Implemented <4 hour carrier onboarding with full verification
  • Deployed 24/7 automated compliance monitoring with alerts
  • Insurance expiration tracking with advance notification workflow

Results

Carrier onboarding turnaround

< 0 h

Carrier compliance coverage

0 %

Loads dispatched to non-compliant carriers

0

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