Case Studies
Anonymized results from freight operations we run
See how ClearLane helps brokers recover revenue, reduce DSO, and eliminate billing errors.
Figures shown reflect typical outcomes based on our operational model and industry benchmarks. Actual results vary by client volume, TMS configuration, and starting baseline.
Freight Broker
Recovering $34K+ in missed revenue per month
Client Profile
The Problem
- Dispatch team focused on load execution, not billing accuracy
- Detention, layover, and TONU charges routinely missed before invoicing
- Carrier invoices processed without verification, leading to overpayments
- DSO climbing past 45 days with no dedicated collections effort
What ClearLane Did
- Deployed dedicated AP and AR teams operating inside the client's TMS
- Implemented pre-billing revenue audit on every load before invoicing
- Activated carrier invoice verification catching rate and accessorial errors
- Launched structured AR follow-up and dispute resolution process
Results
Revenue recovered from missed charges
DSO reduction in 90 days
Invoice accuracy achieved
Reduction in billing errors
Growing Brokerage
Eliminating the billing bottleneck during rapid growth
Client Profile
The Problem
- POD retrieval taking 3-5 days, delaying the entire billing cycle
- Two billing staff overwhelmed, working overtime with rising error rates
- No time for AR follow-up, invoices aging past 60 days
What ClearLane Did
- Took over complete POD chase process with <24h turnaround target
- Dedicated shipper billing team handling invoice preparation and submission
- Weekly AR reporting with active collections on aging invoices
Results
POD turnaround vs. previous 3-5 days
Reduction in DSO
Overtime hours from internal billing staff
Established Broker
Turning compliance from a risk into a competitive advantage
Client Profile
The Problem
- Carrier onboarding taking 2-3 days, slowing dispatch
- Insurance expirations discovered after loads were already in transit
- No systematic compliance monitoring across 500+ active carriers
What ClearLane Did
- Implemented <4 hour carrier onboarding with full verification
- Deployed 24/7 compliance monitoring with alerts
- Insurance expiration tracking with advance notification workflow
Results
Carrier onboarding turnaround
Carrier compliance coverage
Loads dispatched to non-compliant carriers
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