LTL

Back-office operations for LTL brokers and carriers

LTL billing has more fields that can go wrong per invoice than any other freight mode. Freight class, dimensions, reweigh charges, and a long list of delivery accessorials all need to be right. The 2025-2026 NMFC density-based reclassification changes made class verification even more critical, because items that were classified one way for years now fall into different classes. We run the billing that keeps LTL invoices accurate.

THE LTL BACK OFFICE

Built for class-based billing complexity

LTL billing is not FTL billing at a smaller scale. Every shipment is priced by weight, freight class, and dimensions. Reclassification and reweigh charges show up after the initial invoice. Accessorials like liftgate, inside delivery, residential surcharge, limited access, and notify before delivery each have their own rules and rates. Consolidation adds multi-stop complexity.

The error rate on LTL invoicing is proportionally higher because there are more variables per shipment. We handle the full LTL billing workflow: carrier invoice audit with class and weight verification, shipper billing with accurate accessorials, reweigh dispute management, and AR follow-up.

DSO Reduction

30 %+

Reporting

99 Weekly

POD Chase

< 48 h

Where LTL margin leaks

Freight class errors compound

An incorrect freight class changes the rate. When the class on the carrier invoice does not match the class on the customer invoice, margin disappears. Reclassifications that come in after initial billing often go unadjusted on the customer side.

Reweigh charges accepted without verification

Carriers reweigh LTL shipments and adjust charges when the actual weight exceeds the billed weight. Those reweigh charges are often accepted without comparing them to the original BOL weight, and the adjustment is not always passed through to the customer.

Delivery accessorials not captured

Liftgate, inside delivery, residential surcharge, limited access, and notify before delivery charges are easy to miss when the shipment details change between booking and delivery. If dispatch adds a liftgate at delivery and billing does not know, it never makes the invoice.

Dimensional pricing miscalculated

Dimensional weight pricing creates a second calculation layer. When the dim weight exceeds the actual weight, the shipment is billed at the higher amount. Errors in dimension capture or calculation create billing discrepancies.

How we run your LTL back office

1

Discovery

We review your carrier tariff structures, customer class requirements, dimensional billing rules, and the accessorial codes your operation uses most.

2

Onboarding

The billing team learns your class verification procedures, carrier tariff structures, and customer-specific accessorial rules. Typical ramp-up is two weeks.

3

Ongoing operations

Carrier invoice audit with class and weight verification, shipper billing with accessorials, reweigh dispute management, and AR follow-up run on every shipment.

4

You scale

Higher shipment counts do not mean more billing headcount. The class-level detail is already covered.

What LTL operations get back

The result is a back office that handles the complexity your freight demands:

Works inside the systems you already run

We work inside the TMS platforms you already use for LTL quoting, dispatch, and billing, with no migration and no new software to learn.

Frequently asked questions

Can ClearLane handle freight class verification for LTL?

Yes. We verify the freight class on every carrier invoice against the BOL and the NMFC classification. When a reclassification or reweigh comes in, we compare it to the original shipment data and dispute it if the adjustment is not supported.

Every LTL accessorial, including liftgate, inside delivery, residential surcharge, limited access, and notify before delivery, is verified against the shipment details and billed to the customer per the agreed rates. When an accessorial is added at delivery, we capture it and include it on the customer invoice.

LTL back-office support covers carrier invoice audit with freight class and weight verification, shipper billing with accessorials and dimensional pricing, reweigh and reclassification dispute management, and AR follow-up. The goal is billing accuracy across every variable that LTL carries.

Pricing follows your monthly shipment volume. Book a 20-minute call and we will scope a package matched to your class mix and accessorial volume.

Yes. We plug into SMC3, Carrier Logistics FACTS, MercuryGate, Banyan, FreightPOP, and similar platforms. Class verification, accessorial coding, and dispute management all happen inside your existing systems.

The team stays current on NMFC classification updates, including the density-based reclassification changes from 2025-2026. Every shipment is verified against the current NMFC classification, and reclassification disputes are managed using the correct commodity description and density data.

Related services

Class, weight, and accessorial verification on every LTL invoice.

Catch delivery accessorials before the invoice goes out.

Follow-up on LTL invoices across multiple customers.

Settlement and books kept current as you scale.

Get Started

See how we can help your LTL operation

Most LTL clients start with freight class verification and accessorial billing, then grow into full back-office management.