Revenue Recovery
The fastest money to recover is the money you already earned but never billed. ClearLane runs a pre-billing revenue audit on every load before the invoice goes out: detention, layover, TONU, lumper fees, and rate discrepancies caught between dispatch and invoicing, priced on performance so you only pay a share of what we recover.
Revenue Audit
The audit compares the shipment file against the rate confirmation line by line: base rate, fuel surcharge, and every chargeable event in the driver notes and terminal records. Industry benchmarks suggest 2 to 5 percent of earned accessorial revenue never reaches the invoice at freight companies without a formal audit step, and that is exactly the leak this desk closes.
Recovery figures on this page are a share of accessorial-eligible charges, not of total revenue. how we measure it shows the denominator, and the checks are published in the pre-billing audit checklist.
Revenue Recovered
Reporting
Accessorial charges get missed when dispatch is moving fast and the billing team does not have the driver notes yet. Detention that was earned never gets entered. A lumper fee gets eaten. A cancelled dispatch goes unbilled. None of it shows up as a loss, it just never becomes revenue.
The gap is the window between dispatch and the invoice, and that is exactly where a pre-billing audit looks, while you can still bill for it.
The mechanics of the leak are always the same: information that exists at dispatch never reaches billing. The driver waited three hours and the note lives in a text thread. The load cancelled after the truck rolled and nobody creates a TONU invoice. The lumper receipt is in a cab folder. Each event is small; across a month of loads they add up to real margin walking out the door.
Detention, layover, and lumper fees are three of the most commonly missed charges in freight billing. Detention builds when a truck sits past its free time at a dock. Layover builds when a driver is held overnight. A lumper is third-party labor that loads or unloads freight by hand, common on floor-loaded trailers, containers, and skids that have to be broken down and re-stacked, and the driver pays the lumper and collects a receipt.
All three get earned in the yard and lost in the paperwork, because the billing team often does not have the notes or the lumper receipt from the driver when the invoice goes out. The pre-billing audit checks every load for detention, layover, TONU, and lumper before the invoice is sent, so the charge gets captured while the documentation is still fresh.
We map your dispatch-to-billing workflow and where chargeable events tend to go uncaptured.
We connect to your existing TMS and accounting system. No migration, no new platform to learn.
Your dedicated team reviews each load before billing and reconciles detention, lumper, and accessorial charges to the invoice.
Volume grows without adding headcount to your billing desk. The desk just keeps pace.
Recovered accessorials are close to pure margin, you already did the work. Catching detention, layover, and lumper charges before the invoice goes out means you bill for what actually happened, not just the linehaul. Over a month of loads, the charges that used to slip through add up to real money back on the top line.
What good looks like: every load audited before invoicing, recovered charges of 10 to 25 percent of previously uncaptured accessorials, backup documentation attached so recovered charges actually get paid, and a monthly recovery report that shows the audit paying for itself. If nothing is recovered, nothing is owed. Curious what the gap looks like at your volume? The revenue leakage calculator gives a fast estimate from two numbers.
Recovered revenue still has to hit your books. Add outsourced bookkeeping so every recovered charge is recorded and reconciled.
We work inside the platforms you already run, with no migration and no new software to learn.
McLeodTMWAljexMercuryGateTaiTurvo
It is a review of each load in the window between dispatch and invoicing, before the bill goes to the shipper. The goal is to make sure every chargeable event, detention, layover, lumper, and other accessorials, is captured on the invoice rather than missed. It catches revenue while you can still bill for it cleanly.
Detention and layover lead the list, followed by lumper fees and one-off accessorials. They get missed because the information sits with dispatch or the driver and never makes it to billing in time. By the time anyone notices, the invoice is already out and the chance to bill is gone.
Auditing after the fact means chasing a rebill or a supplemental invoice, which shippers resist and AP teams slow down. Catching the charge before the first invoice goes out means it is billed once, cleanly, and far more likely to get paid without a fight.
Yes. ClearLane runs the audit inside the systems you already use, including McLeod, TMW, Aljex, and others. There is no migration and no new platform for your team to learn.
Yes. Bookkeeping is a standalone add-on delivered by a separate dedicated team inside QuickBooks, Xero, FreshBooks, or Sage. It keeps the charges recovered here recorded and reconciled, so your books and cash position stay current.
Catch overbillings and duplicate charges on the carrier side before you pay them.
See how POD, AP audit, billing, AR, compliance, and bookkeeping fit together.
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Most clients begin with POD chasing or invoice verification, then grow into full back-office management.
