DRAYAGE
Port moves generate more paperwork per load than any other freight mode. Chassis fees, per diem, demurrage, terminal charges, and container-level documentation all have to land on the right invoice. We run the billing, POD retrieval, and carrier audit that turns container moves into collected cash.
THE DRAYAGE BACK OFFICE
Drayage billing is not dry van billing with a container number added. Every port move carries its own accessorial structure: chassis fees and chassis splits, per diem from the steamship line, demurrage at the terminal, port congestion surcharges, and gate fees. Each one has a different source, a different deadline, and a different place where it gets lost between dispatch and billing.
We handle the full post-dispatch workflow for drayage operations: POD and document retrieval from terminals and receivers, carrier invoice audit against rate confirmations and approved accessorials, shipper billing with all container-level references, AR follow-up, and compliance monitoring. Built for owners and ops managers running drayage desks who carry the paperwork burden behind every container move.
DSO Reduction
Reporting
POD Chase
The steamship line charges per diem on the container. The drayage carrier or broker pays it. But if nobody matches the per diem invoice to the customer billing file, the passthrough never happens. Per diem charges accumulate daily, so even a short delay in filing means real dollars that sit uncaptured.
Chassis fees and chassis splits vary by port, by chassis provider, and by whether the container and chassis are in the same location. When dispatch is moving fast, the chassis charge gets noted but never makes it to the invoice. Or the wrong rate is applied because the fee schedule changed.
Demurrage at the terminal is the shipper’s or consignee’s responsibility when they exceed free time. But if the drayage provider does not document the timeline and pass the charge through promptly, it becomes their cost. The window to bill demurrage is short, and the documentation requirements are specific.
Port congestion surcharges, gate fees, pier pass charges, and clean truck fees all vary by port and change frequently. They are easy to miss when they are not part of the base rate confirmation. A pre-billing audit catches them before the invoice goes out.
We map your port operations, terminal relationships, chassis providers, and billing rules. We learn which steamship lines you work with and how per diem and demurrage flow through your system.
A dedicated team trains inside your TMS on container-level billing, port-specific accessorials, and your customer requirements. About 2 to 3 weeks.
POD retrieval from terminals and receivers, carrier invoice audit with chassis and per diem verification, shipper billing with all container references, and AR follow-up run on every load.
Add ports, lanes, and volume without adding back-office headcount. The team scales with your container count.
The result is a back office that handles the complexity your freight demands:
We work inside the platforms you already use for drayage dispatch, billing, and tracking, with no migration and no new software to learn.
Yes. We track per diem from steamship lines and demurrage from terminals, match them to the correct shipment file, and bill the passthrough to your customer before the window closes. The charges are documented with container number, free time dates, and daily rates so there is no dispute on the customer side.
Yes. Chassis fees vary by provider, by port, and by whether the chassis and container are co-located. During onboarding we document each provider’s fee schedule and update it when rates change. The team verifies every chassis charge on every carrier invoice before it is paid.
Drayage POD retrieval involves getting signed delivery confirmation from the consignee or terminal, plus any gate tickets, weight tickets, or inspection records required by the customer. We chase these the day the container delivers and upload them to your TMS with the container and booking references attached.
We work inside all major TMS platforms used for drayage and intermodal operations. The team logs in with dedicated credentials and works directly in your system. No data export or migration required.
Drayage back-office support covers the administrative work that happens after a container is dispatched: retrieving the POD and terminal documents, auditing the carrier invoice for chassis fees and port charges, billing the shipper with all container-level references and accessorial passthroughs, following up on unpaid invoices, and monitoring carrier compliance. The goal is that every container move turns into collected cash with the right charges captured.
Pricing scales with your container volume. Most drayage operations start with POD retrieval and carrier invoice audit, then add shipper billing and AR management as they see results. Book a 20-minute call and we can map your operation to the right scope and price.
Catch chassis, per diem, and terminal fee errors before they are paid.
Capture demurrage, per diem, and port surcharges before the invoice goes out.
Get Started
Most drayage clients start with carrier invoice audit and per diem billing, then grow into full back-office management.
