Freight Brokers
Your team books loads. We run the desk that turns them into cash.
The broker back office
Freight brokers run on margin per load, but that margin sits as cash you have not collected yet. Between delivery and payment, POD documents lag, accessorials go uncaptured, and receivables age. We own that whole post-dispatch workflow so your people stay on sales and capacity. Built for owners and ops managers who are still the ones doing the admin work after the loads are booked. Add outsourced bookkeeping to keep the financial side current as you grow.
DSO Reduction
Reporting
POD Chase
A broker can be profitable on paper and still be starved for cash. The margin is real, but it is locked up in the days between delivery and payment.
POD retrieval slips past 48 hours and the billing cycle slips with it. Accessorials like detention and TONU get agreed on the phone and never make the invoice. Receivables age while nobody owns the follow-up.
Industry data puts average freight broker DSO between 45-65 days. Every day of POD delay and every missed accessorial pushes it higher.
When proof of delivery sits past 48 hours, the billing cycle slips with it. We chase POD the day a load delivers.
Detention, TONU, and layover get agreed verbally and never reach the invoice. A pre-billing audit captures them before it goes out.
Open balances drift when nobody owns follow-up. We work AR on a schedule and apply cash daily.
Authority and insurance lapse after onboarding. We monitor carriers continuously so you do not pay a non-compliant one.
We map your current workflow, TMS, volume, and where cash gets stuck.
A dedicated team trains inside your TMS and your billing rules. Onboarding runs about 2 to 3 weeks.
We run POD chase, audit, billing, AR, and compliance on every load, every day.
Add loads without adding back-office headcount. The team scales with your volume.
The result is a back office that turns loads into cash faster:
Two ways to run the back office as you grow.
See the full breakdown in our guide to the true cost of in-house back-office staffing.
We work inside the platforms you already run, with no migration and no new software to learn.
McLeodTMWAljexMercuryGateTaiTurvo
A dedicated team works your receivables inside your TMS the same way an in-house clerk would, just with consistent daily follow-up. They send invoices as loads are ready to bill, chase open balances on a schedule, apply cash, and flag disputes early. You keep visibility into every account. The difference brokers notice first is that follow-up stops falling through the cracks during busy weeks, which is usually what lets DSO drift.
Yes. We work inside your system rather than asking you to switch. The team operates in McLeod, TMW, Aljex, MercuryGate, Tai, Turvo, and others. Your rate cons, documents, and history stay where they are. That also means your reporting and audit trail stay intact.
It depends on where you start and how clean your billing inputs are, so we will not promise a number we cannot back up. What moves DSO is mechanical: get POD retrieved faster, get accurate invoices out sooner, and follow up on open balances without gaps. When those three run consistently, the aging curve tightens. The DSO calculator on our site is a good way to benchmark where you are now.
Carrier onboarding and ongoing compliance are part of the same workflow. We verify FMCSA authority, insurance, and safety ratings at setup, then monitor for changes so a lapsed COI or revoked authority does not surface after the load is already moving. Keeping compliance tied to the billing workflow is how you avoid paying a carrier you should not have.
Yes. Bookkeeping is available as a standalone add-on, delivered by a separate dedicated team working inside QuickBooks, Xero, FreshBooks, or Sage. It keeps your AP, AR, and settlement connected to your books, so your cash position stays current as you grow.
Reduce DSO with consistent invoicing, follow-up, and cash application.
Verify and monitor FMCSA authority, insurance, and safety ratings, continuously.
Catch detention, TONU, and accessorial charges before the invoice goes out.
Get Started
Most clients begin with POD chasing or invoice verification, then grow into full back-office management.
