CANADIAN LOGISTICS COMPANIES

Outsourced back-office operations for
Canadian logistics companies

We run the back office for Canadian freight brokers, 3PLs, trucking companies and freight forwarders. Your loads get billed and your carrier invoices get checked before they are paid. Your accounts receivable (AR) gets worked every week, by a dedicated team logged into the systems you already use. Billing in CAD, with USD lanes handled properly. GST and HST applied the way your accountant documented it. Carrier compliance that covers the Canadian side, not just FMCSA.

THE CANADIAN BACK OFFICE

Built for the way Canadian freight runs

Most of a Canadian brokerage’s back office looks like anyone’s: PODs to chase, carrier invoices to verify, customers to invoice, AR to work. The structural differences are what make it harder: CAD-first billing with USD lanes mixed in, GST/HST treatment on freight charges, and carrier compliance that spans FMCSA plus federal and provincial Canadian regimes. Cross-border loads add customs paperwork on top of all of it.

Scale makes the differences expensive. GST and HST treatment that varies by movement and customer produces disputes when it is applied from memory. A CAD invoice issued against a USD rate confirmation without a documented conversion becomes a short-pay. And carrier compliance that stops at FMCSA misses the provincial registrations and Canadian insurance filings that cross-border customers ask about. The fix is the same discipline every time: documented rules per customer and per lane, applied consistently by a team that works your file daily.

DSO Reduction

30 %+

Invoice Accuracy

99 %

Reporting

Weekly

What we run for Canadian logistics companies

ClearLane is a managed service, not software. You pick the functions you want off your plate, and a dedicated team runs them every day inside your own TMS and accounting system. Plenty of clients start with one function and add more once they see it working.

Canadian freight does not run on one tax rule or one set of plates. A carrier out of Ontario runs under a CVOR. A prairie fleet runs an NSC number. A Quebec customer expects QST on the invoice. All of it lands on the same billing desk.

Customs changed too. Since January 2026, CARM has been the permanent system for customs accounting, and a customs broker business number can no longer be used to account for goods on the importer behalf. Importers of record now carry their own registration and financial security. That paperwork has to reach your billing file instead of sitting with the broker.

We work from your documented rules for each customer and each lane. The treatment does not change depending on who is at the desk that day.

Where Canadian operations leak margin

Two currencies on one billing desk

Rate confirmations arrive in one currency and customers want invoices in another. Every manual conversion is a chance for the invoice to mismatch the agreement, and mismatched invoices get disputed, not paid.

GST/HST applied inconsistently

GST/HST treatment on freight depends on the movement and the customer. Applied inconsistently, it creates disputes, credit notes, and rework at month-end. The fix is a documented tax matrix applied the same way on every invoice.

Customs paperwork separated from billing files

PARS and PAPS references, commercial invoices, and border paperwork live with dispatch while billing works from a different file. When a customer questions an invoice, the proof exists but nobody can find it fast. If cross-border lanes are the core of your operation, see our dedicated cross-border freight solutions.

AR aging in two countries

U.S. and Canadian payors run on different terms and different payment behavior. AR that is not tracked by currency and payor country ages quietly, and the working capital cost lands on you in both dollars.

How we run your Canadian back office

1

Discovery

We catalog your CAD and USD lanes, the GST/HST matrix your accountant documents, your provincial compliance obligations, and your payor list with terms per customer.

2

Onboarding

Training covers your invoicing rules per currency, your tax treatment by movement type, and your TMS workflows. Your best biller’s process becomes the documented standard.

3

Ongoing operations

Invoices go out in the correct currency with complete documentation attached. Carrier invoices are verified against rate confirmations before payment. Accounts receivable (AR) follow-up runs on a set cadence, tracked by currency and by province or state.

4

You scale

New provinces, new customers, and new lanes run on the same documented workflows. Scope-based pricing scales with your freight in both directions.

What Canadian operations get back

The result is a Canadian back office that treats currency, tax, and compliance detail as routine instead of exceptions:

We work inside your systems, not ours

ClearLane logs into the TMS and accounting systems you already run. We do not bring in our own platform or move your data somewhere else. Our team learns your setup and works right inside it, so your information stays where it belongs and nothing about your workflow has to change.

Frequently asked questions

Do you support CAD and USD invoicing?

Yes. Billing workflows are configured per currency and per customer agreement, so CAD and USD invoices run side by side without manual conversion steps at billing time.

We apply the tax treatment your accountant documents, consistently, on every invoice. We do not provide tax advice; we make sure the rules you already have are actually followed.

Shipper billing in both currencies, POD and customs document collection, carrier invoice verification, compliance monitoring across U.S. and Canadian authorities, and structured AR follow-up.

The same scope-based model as every ClearLane engagement: pricing scales with your operation, up or down. A 20-minute call gets you a custom quote for your operation.

Yes. Dedicated teams work inside your existing TMS and follow your workflows. There is no migration and no new platform for your staff to learn.

Yes. Billing, GST and HST treatment, and compliance rules are documented per province and per customer, and dedicated teams work your file on your business hours regardless of time zone. Domestic Canadian lanes and cross-border lanes both run on the same documented workflows.

Related services

Capture detention, border delays, and accessorials before the invoice goes out.

Verify carrier invoices in either currency against the rate confirmation.

Monitor carrier authority and insurance on both sides of the border.

Books kept current across CAD and USD accounts as you scale.

Get Started

See how we can help your Canadian operation

Most Canadian clients start with one piece, often carrier invoice audit or billing in a single currency lane, then grow into the full cross-border workflow once the first process proves itself.