CANADIAN BROKERS & CARRIERS

Back-office operations for
Canadian freight companies

CAD-first billing, GST/HST applied consistently, and carrier compliance across federal and provincial regimes. Built for Canadian brokers and carriers, domestic and cross-border.

THE CANADIAN BACK OFFICE

Built for the way Canadian freight runs

Most of a Canadian brokerage’s back office looks like anyone’s: PODs to chase, carrier invoices to verify, customers to invoice, AR to work. The structural differences are what make it harder: CAD-first billing with USD lanes mixed in, GST/HST treatment on freight charges, and carrier compliance that spans FMCSA plus federal and provincial Canadian regimes. Cross-border loads add customs paperwork on top of all of it.

DSO Reduction

30 %+

Reporting

99 Weekly

POD Chase

< 48 h

Where Canadian operations leak margin

Two currencies on one billing desk

Rate confirmations arrive in one currency and customers want invoices in another. Every manual conversion is a chance for the invoice to mismatch the agreement, and mismatched invoices get disputed, not paid.

GST/HST applied inconsistently

GST/HST treatment on freight depends on the movement and the customer. Applied inconsistently, it creates disputes, credit notes, and rework at month-end. The fix is a documented tax matrix applied the same way on every invoice.

Customs paperwork separated from billing files

PARS and PAPS references, commercial invoices, and border paperwork live with dispatch while billing works from a different file. When a customer questions an invoice, the proof exists but nobody can find it fast. If cross-border lanes are the core of your operation, see our dedicated cross-border freight solutions.

AR aging in two countries

U.S. and Canadian payors run on different terms and different payment behavior. AR that is not tracked by currency and payor country ages quietly, and the working capital cost lands on you in both dollars.

How we run your Canadian back office

1

Discovery

We catalog your currencies, your tax treatment matrix as documented by your accountant, customs documentation requirements by lane, and your payor list with terms per customer.

2

Onboarding

Training covers your invoicing rules per currency, documentation standards per lane, and your TMS workflows. Your best biller’s process becomes the documented standard.

3

Ongoing operations

Invoices go out in the correct currency with complete documentation attached. Carrier invoices are verified against rate confirmations before payment. AR follow-up runs on a set cadence, tracked by currency and payor country.

4

You scale

New lanes, new customers, new currencies on the same workflows. Volume-based pricing scales with your freight in both directions.

What Canadian operations get back

The result is a back office that treats cross-border complexity as routine instead of exceptions:

We work inside your systems, not ours

ClearLane logs into the TMS and accounting systems you already run. We do not bring in our own platform or move your data somewhere else. Our team learns your setup and works right inside it, so your information stays where it belongs and nothing about your workflow has to change.

Frequently asked questions

Do you support CAD and USD invoicing?

Yes. Billing workflows are configured per currency and per customer agreement, so CAD and USD invoices run side by side without manual conversion steps at billing time.

We apply the tax treatment your accountant documents, consistently, on every invoice. We do not provide tax advice; we make sure the rules you already have are actually followed.

Shipper billing in both currencies, POD and customs document collection, carrier invoice verification, compliance monitoring across U.S. and Canadian authorities, and structured AR follow-up.

The same volume-based model as every ClearLane engagement: pricing scales with your freight volume, up or down. A 20-minute call gets you a custom quote for your operation.

Yes. Dedicated teams work inside your existing TMS and follow your workflows. There is no migration and no new platform for your staff to learn.

Related services

Capture detention, border delays, and accessorials before the invoice goes out.

Verify carrier invoices in either currency against the rate confirmation.

Monitor carrier authority and insurance on both sides of the border.

Books kept current across CAD and USD accounts as you scale.

Get Started

See how we can help your cross-border operation

Most Canadian clients start with one piece, often carrier invoice audit or billing in a single currency lane, then grow into the full cross-border workflow once the first process proves itself.