Accounts Receivable

AR management and collections for freight brokers

Every day an invoice sits unpaid is working capital you cannot deploy. ClearLane runs the accounts receivable desk for freight brokers, 3PLs, trucking companies, and freight forwarders: invoice monitoring, structured follow-up on a set cadence, dispute resolution, and weekly aging reports, built to pull DSO toward the healthy end of the 45 to 65 day freight benchmark.

AR Aging Distribution

Before After
0–30 days 72% ← 45%
31–60 days 20% ← 30%
61–90 days 6% ← 15%
90+ days 2% ← 10%

↓ 30%+ DSO reduction within 90 days (benchmark target)

Collections

AR Management & Collections

Stop watching invoices age into oblivion. Our AR team monitors, follows up, and resolves disputes before they become write-offs.

Follow-up runs on triggers, not moods: confirmation that the invoice was received and is in the approval queue, scheduled contact before the due date, escalation when an account crosses 45 and 60 days, and dispute handling that fixes the document problem instead of re-sending the same invoice into silence.

DSO Reduction

30 %+

Reporting

Weekly

The DSO figures on this page use the standard calculation on a rolling 90 day window. how we measure it shows the formula, and the DSO calculator runs it on your numbers.

Where AR slips and DSO climbs

AR management is more than sending invoices. It is making sure every invoice goes out clean, gets followed up on a schedule, and gets collected before it ages into a write-off. The gap usually opens in three places. Invoices wait because a POD or a piece of paperwork is missing. Follow-up happens only when someone on the team remembers to chase it. Short-pays and disputes sit untouched while the clock keeps running.

Industry data puts average freight DSO between 45 and 65 days, and each of those gaps pushes the number higher. None of them fix themselves.

Industry data puts average freight broker DSO between 45 and 65 days, and the difference between the ends of that range is enormous: on 3 million dollars of monthly billings, twenty days of DSO is roughly 2 million dollars in working capital sitting in shipper accounts payable (AP) queues instead of your bank account. Most of that gap traces to process, not deadbeat customers: invoices that went out late, disputes that sat unworked, and follow-up that happened when someone had time.

How we run your AR

1

Discovery

We map your current AR process, aging profile, and customer mix to see where cash is getting stuck.

2

Onboarding

We connect to your existing TMS and accounting system. No migration, no new platform to learn.

3

Ongoing operations

Your dedicated team runs the cadence every day: monitor aging, follow up, resolve disputes, apply cash, and report.

4

You scale

Volume grows without adding headcount to your billing desk. The desk just keeps pace.

What better AR does for your cash position

Lower DSO is working capital you get back. Pulling ten days out of a 55-day cycle on a few million dollars of monthly billing frees real liquidity, money you can put toward carriers, payroll, or growth instead of waiting on it. Fewer write-offs means more of what you already earned actually lands in the bank.

Want to see where you stand? Run your numbers in the DSO calculator.

What good looks like: DSO trending toward 40 to 45 days, past-due share under 15 percent of the ledger, disputes resolved inside a week, and write-offs approaching zero. Every aging report names the accounts, the reasons, and the next action, so collections is a process you can inspect instead of a hope.

Comparing faster payment against what it costs to get it? The quick pay vs factoring calculator puts the annualized cost of each option next to standard net terms.

As payments land and disputes resolve, every transaction needs recording. Add outsourced bookkeeping to keep AR records reconciled.

Works inside the systems you already run

We work inside the platforms you already run, with no migration and no new software to learn.

McLeodTMWAljexMercuryGateTaiTurvo

Frequently asked questions

How does outsourced AR management reduce DSO?

DSO drops when two things happen consistently: invoices go out clean and follow-up never slips. A managed AR desk works every open invoice on a set schedule rather than only chasing the loudest customers. Short-pays get escalated quickly, disputes get worked before they age, and cash gets applied accurately so your aging report reflects reality. Over a few cycles, that steady discipline pulls payment closer to terms instead of 20 or 30 days past.

Industry data generally places freight and logistics DSO somewhere in the 45 to 65 day range, though the real number depends on your customer mix, payment terms, and billing accuracy. Brokers with clean invoicing and consistent follow-up tend to sit at the lower end, while those waiting on paperwork or chasing payments ad hoc drift higher. The DSO calculator gives you your own figure so you can see where you actually land. For broader cross-industry benchmarks, see Credit Pulse 2025 DSO data.

No. ClearLane works inside the systems you already use, including McLeod, TMW, Aljex, and others. There is no migration, no data move, and no new platform for your team to learn. We adapt to your workflow rather than asking you to change it.

A single in-house hire gives you one person’s capacity, one person’s coverage, and a gap every time they are out or move on. A dedicated AR team gives you consistent follow-up, dispute handling, cash application, and reporting that does not pause for vacations or turnover. You also skip the cost and time of recruiting, training, and managing the role, and you can scale the coverage up as your volume grows.

Yes. Bookkeeping is a standalone add-on delivered by a separate dedicated team inside QuickBooks, Xero, FreshBooks, or Sage. As payments come in and disputes resolve, it keeps your books reconciled and your cash position current.

Related services

POD Retrieval & Document Chase

Get proof of delivery in hand fast so billing never waits on paperwork.

Bookkeeping

Reconciled books and clean month-end close.

Shipper Billing & Invoicing

Invoices out fast and accurate.

Explore all back-office services

See how POD, AP audit, billing, AR, compliance, and bookkeeping fit together.

Get Started

Start with one service, expand later

Most clients begin with POD chasing or invoice verification, then grow into full back-office management.