Benchmarks 2026

Freight DSO and AR benchmarks for 2026

Published receivables benchmarks for freight are scarce, so most brokers benchmark against nothing. These are composite ranges across operations we run: freight brokers, 3PLs, and trucking companies in the US and Canada. Every number is a range, not an average, and the formula behind each one is published in how we measure it. To see where your own operation lands, run your numbers in the DSO calculator.

What this report covers

The 2026 benchmarks

Cards with two numbers compare the same operations in two states: billing and collections handled in spare moments between dispatch calls, and the same desk once every invoice is worked on a schedule.

Freight broker DSO
In spare time
50-60
On a schedule
38-46
days
The published industry range for freight sits at 45 to 65 days. Brokers with clean invoicing and daily follow-up settle below it.
3PL DSO
In spare time
55-65
On a schedule
42-52
days
Multi-customer billing rules and mixed modes start 3PLs higher and keep them at the upper end even with a clean process.
Trucking company DSO
In spare time
52-62
On a schedule
40-50
days
A mix of shipper terms and broker pay cycles. Quick pay and factoring shorten it further, at a cost the margin feels.
How fast the drop happens
12-20 days of DSO removed in 4 to 6 months
The typical trajectory once every open invoice is worked on a schedule. One published example: 58 to 41 days over six months.
Share of AR by age
BucketIn spare timeOn a schedule
0-30 days45%72%
31-60 days30%20%
61-90 days15%6%
90+ days10%2%
Share of open invoice dollars in each aging bucket.
Delivery to invoice
Chasing paperwork
5-10
Paperwork in hand
1-2
days
When the POD arrives the day of delivery, the invoice follows within a day or two. When someone has to chase it, the same invoice waits a week or more.
The DSO your TMS cannot see
DSO is measured from the invoice date. Every day spent chasing a POD or accessorial backup before the invoice goes out is a cash delay that never appears in the aging report, because the clock has not started yet. An operation that invoices 8 days after delivery looks 8 days healthier than it is, in every report the TMS can produce. The delivery-to-invoice gap above is the part of the cash cycle most operations have never measured.
Time to resolve a disputed invoice
In spare time
2-4 weeks
On a schedule
3-7 days
median
Ad hoc, disputes wait for the next aging review. On a daily cadence, the backup gets pulled the same day the short-pay lands.
Invoices short-paid or disputed
3-8% of invoices
The share of invoices where the customer pays less than billed or raises a dispute. The most disputed charges, in order: detention, TONU, and lumper fees.
Electronic invoices rejected on first try
2-6% of EDI and portal submissions
Usually reference mismatches. A rejection nobody notices ages straight into DSO, which is why acceptance gets confirmed the same day.

Read these the way you would read any benchmark: as a range to locate yourself in, not a target to hit this quarter. The spread inside each range comes from customer mix, payment terms, and how much of the cycle runs on a schedule versus on spare time.

How we measure these numbers

DSO

Standard calculation (accounts receivable divided by revenue, times days) on a rolling 90 day window. Composite figures are ranges across operations we run, not weighted averages. Accounts in formal collections or litigation are excluded.

Aging distribution

Share of open invoice dollars by bucket at month-end, expressed as a composite range. Written-off balances are excluded.

Short-pay and dispute share

Invoices where the first payment received was less than the invoiced amount, or where the customer raised a formal dispute, as a share of invoices issued over a trailing 12 months.

Delivery to invoice

Median calendar days from delivery date to invoice submission, split by whether the document packet was complete on the day of delivery.

Dispute resolution

Median calendar days from dispute identified to resolution: paid, credited, or written off.

EDI and portal rejections

Electronic submissions returning a rejection status on first pass, as a share of all electronic submissions.

The same conventions apply to every number ClearLane publishes. The full set of formulas and exclusions lives at how we measure it. Benchmarks on this page are reviewed and refreshed annually.

Want your numbers on the right side of these ranges?

ClearLane runs the billing, AR, and audit desks these benchmarks come from, inside your TMS and your workflows. A demo walks through what the cadence would look like on your ledger. Or email us at info@getclearlane.com.

Frequently asked questions

What is a good DSO for a freight broker?

Industry data places freight DSO between 45 and 65 days. Operations with clean invoicing and scheduled follow-up sit at the low end or below it; the composite run-state range across broker operations we run is 38 to 46 days. Anything trending past 55 usually points at process: late invoices, unworked disputes, or follow-up that happens when someone has time.

They are composite ranges across freight operations ClearLane runs: brokers, 3PLs, and trucking companies in the US and Canada. We publish ranges rather than averages, and the formula and exclusions behind each number are listed on this page and in how we measure it. No single client’s data is identifiable in any figure.

Annually, with the year in the title. The current edition is 2026. When the ranges are refreshed, the changes and the reasons for them are noted on this page.

Calculate DSO the same way these figures are calculated: accounts receivable divided by revenue, times days, on a rolling 90 day window. The DSO calculator runs the formula on your numbers and shows where you land against the ranges here. If your figure sits above the intake range, the aging report will usually show why.